Privacy Policy

 

Privacy Policy

Sassy Grass, Inc. (referred to herein as “Sassy Grass”, “our”, “us” or “we”) is committed to respecting the privacy rights of those visiting our websites (hereafter collectively referred to as the “Website” or “Websites”). Sassy Grass created this Privacy Policy to give you confidence as you visit and use the Websites, and to demonstrate its commitment to fair information practices and to the protection of privacy.

This Privacy Policy is only applicable to the Websites and not to any Third-Party websites, which may have data collection, storage and use practices and policies that differ materially from this Privacy Policy. For additional information, see the section concerning Third-Party Websites, below.

BY USING THE WEBSITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTOOD, AND AGREE TO THE TERMS OF, THIS PRIVACY POLICY. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE WEBSITE.

Each time you use the Website, the then-current version of this Privacy Policy will apply. Accordingly, each time you use the Website you should check the date of this Privacy Policy (which appears at the end) and review any changes since the last time you visited the Website. For additional information, see the section concerning Updates and Changes to Privacy Policy, below.

I. CHILDREN’S PRIVACY
Sassy Grass is committed to the safety of our children. Children under the age of 13 may not purchase products through any of our Websites. Sassy Grass does not solicit or knowingly collect personally identifiable information from children under the age of 13. If Sassy Grass obtains actual knowledge that it has collected personally identifiable information from a child under the age of 13, Sassy Grass will immediately delete such information from its database. Because Sassy Grass does not collect personally identifiable information from children under the age of 13, Sassy Grass has no such information to use or disclose to third parties. Sassy Grass has designed this Privacy Policy in order to comply with the Children’s Online Privacy Act (COPA).

II. INFORMATION COLLECTION
Sassy Grass is the sole owner of this Website. We collect information from customers and visitors to the Website at different points on the websites.

A. Traffic Data. Like most website operators, Sassy Grass automatically gathers information of the sort that browsers automatically make available, including: (i) IP addresses; (ii) domain servers; (iii) types of devices accessing the Website; and (iv) types of web browsers accessing the Website (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you.

B. Cookies. A “Cookie” is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. The purpose of a Cookie is to identify the user as a unique user of the Website. Sassy Grass uses Cookies to customize your experience on the Website to your interests, to ensure that you do not see the same informational messages repeatedly, and to store your username so you do not have to re-enter it each time you visit the Website. For additional information on Sassy Grass’s uses of Cookies, see the section concerning Information Use and Disclosure Practices/Traffic Data and Information Gathered Using Cookies, below.

IF YOU DO NOT WISH TO HAVE COOKIES PLACED ON YOUR COMPUTER, YOU SHOULD SET YOUR BROWSERS TO REFUSE COOKIES BEFORE ACCESSING THE WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN OF THE SERVICES AND CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF COOKIES. IF YOU REFUSE COOKIES, YOU ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.

C. Personal Information. Through your use of or visits to our websites, you may be required or requested to provide personally identifiable information (hereafter “Personal Information”) to us. Personal Information is any piece of information which can potentially be used to uniquely identify, contact, or locate a single person. Such information includes, without limitation: (1) “Contact Data” (such as your name, mailing address and e-mail address); (2) “Demographic Data” (such as your age, gender, profession, education level, relationship status, religious affiliation, country, state, city and likes and dislikes,); and (3) “Financial Data” (such as your credit/debit card number and expiration date). In each case, you will be asked to provide Personal Information; the Website will not gather it surreptitiously. Sassy Grass may supplement the Personal Information you provide with additional personal information gathered from public sources or from third-parties (e.g., consumer reporting agencies) who may lawfully provide such information to Sassy Grass. You are under no obligation to provide Personal Information, with the caveat that your refusal to do so may prevent you from using certain of the features and services available on the Website or from purchasing any of our products.

D. Credit Card Information. Credit card information collected at registration or for shopping cart orders is used only to process payment for the transaction and, generally, is not retained by us. You may, however, voluntarily elect to securely store up to five personal credit cards to be used to place orders, pay for autoship or standing orders, and to pay any fees that you have agreed in advance to pay as they become due. You may add, edit, and delete your stored card information.

E. Customer Registration. Customers who register with us may do so in order to receive special benefits or to expedite the purchasing process at our website. When registering with us, such customers will be required to provide Personal Information. We use this information to maintain contact with registered customers and to process orders. F. Product or Service Purchases. If you purchases products or services from us through any of our websites, you must provide us with Personal Information. This information is used for billing and payment purposes and to fill orders.

G. Information that you make Public. The Website may contain features (e.g. public profiles, forums, and message boards) that permit you to upload, post, transmit, display, perform or distribute content, information or other material, including some of your Personal Information. Any information that you choose to disclose by means of such features becomes public information over which Sassy Grass is unable to exercise control. You should exercise caution when deciding to disclose your Personal Information by means of such features, and you agree to assume all responsibility for doing so.

III. INFORMATION USE AND DISCLOSURE PRACTICES
A. Traffic Data and Information Gathered Using Cookies. Sassy Grass analyzes Traffic Data and information gathered using Cookies to help Sassy Grass better understand who is using the Website and how they are using it. By identifying patterns and trends in usage, Sassy Grass is able to better design the Website to improve your experience, and to serve you more
relevant and interesting content. From time to time, Sassy Grass may release Traffic Data and information gathered using Cookies in the aggregate, such as by publishing a report on trends in the usage of the Website. Sassy Grass does not attempt to link information gathered using Cookies to Personal Information.

B. Personal Information. Personal Information that is collected from customers is used and disclosed as described in this Privacy Policy. Except as specifically set forth in this Privacy Policy, Sassy Grass DOES NOT share Personal Information. Sassy Grass may share aggregated information from time to time with its partners, vendors or other third parties. When such aggregate information is shared by Sassy Grass, no Personal Information is shared.

C. Disclosure Practices. Except under the following circumstances and otherwise as set forth in this Privacy Policy, Sassy Grass will keep your Personal Information private and will not sell it to or share it with third parties.

• Disclosure in Connection with Services. Sassy Grass discloses Personal Information to those who help it provide Services, including those who perform technical, administrative and data processing tasks such as hosting, billing, fulfillment, and data storage and security.
• By Law or to Protect Rights. Sassy Grass discloses Personal Information when required to do so by law, or in response to a subpoena or court order, or when Sassy Grass believes in its sole discretion that disclosure is reasonably necessary to protect the property or rights of Sassy Grass, third parties or the public at large.
• Legally Required Law Enforcement, Judicial and Administrative Agency Disclosures. Sassy Grass will provide confidential and personally identifiable information as necessary to comply with judicial and administrative orders, subpoenas, Civil or Criminal Investigative Demands, Administrative and Regulatory Demands and other legal obligations. In order for Sassy Grass to conduct business in certain jurisdictions, Sassy Grass must disclose certain personally identifiable and confidential information to regulatory authorities in such jurisdictions. Such information may include, but is not limited to, income information and personally identifiable information.
• Business Transfers; Bankruptcy. Sassy Grass reserves the right to transfer all Personal Information in its possession to a successor organization in the event of a merger, acquisition, or bankruptcy or other sale of all or a portion of Sassy Grass’s assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personal Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and an opportunity to affirmatively opt-out of it. Personal Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by Sassy Grass’s successor organization.
• Unpaid Accounts. If you fail to pay any balance owed to Sassy Grass, we may, as permitted by law, report your Personal Information, including without limitation your unpaid balance, to consumer credit reporting services, collection agencies and others.

IV. COMMUNICATIONS FROM US
A. Special Offers and Updates. By registering with us or making a purchase or other inquiry through the Website, you consent to receive periodic email and other communications from us such as information on products, services, special deals, or newsletters. You may opt out of these communications by sending an email to support@mysassygrass.com or by following the opt-out instructions in our emails to you.

B. Service Announcements. On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. These communications are not promotional in nature. You may opt-out of receiving these notices by sending an email to support@mysassygrass.com.

C. Customer Service. We may send you an email or contact you by telephone or regular mail concerning customer service inquiries that you have submitted to us or to advise you of customer service issues with an order that you have placed.

V. MISCELLANEOUS
A. Links. Sassy Grass’s websites may contain links to other sites. Please be aware that Sassy Grass is not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects Personal Information. This privacy statement applies solely to information collected by Sassy Grass websites.

B. Security. Sassy Grass has implemented and maintains reasonable security procedures and practices to protect against the unauthorized access, use, modification, destruction or disclosure of your Personal Information.

C. Lost or Stolen Information. You must promptly notify us if your credit, banking, other financial information, user name or password is lost, stolen or used without permission. In such an event, we will remove that credit card number, bank account information, other financial institution information, user name or password from your account.

D. Promotional Activities. From time to time, Sassy Grass may conduct contests, giveaways and other promotions (collectively, “Promotional Activities”). Any information submitted in connection with Promotional Activities will be treated in accordance with this Privacy Policy. From time to time, Sassy Grass may also ask you to participate in surveys designed to help Sassy Grass improve the Websites, its products, or services. Any Personal Information provided to Sassy Grass in connection with any survey will be used only in relation to that survey, and will be disclosed to third parties not bound by this Privacy Policy only in aggregated form.

E. Changes to this Privacy Policy. Sassy Grass reserves the right to amend or change this Privacy Policy at any time at its sole discretion. It is your responsibility to periodically access this Privacy Policy by clicking on the Privacy Policy link at our home page. You can determine the date this Privacy Policy was last updated by referring to the effective date found at the end of the policy.

F. Making Changes to Your Personal Information. If you have registered with us, you may update your personal information as necessary by logging into your account.

G. Questions. Questions regarding this Privacy Policy should be directed to support@mysassygrass.com, or by mail to: Sassy Grass, P.O. Box 272, Pleasant Grove, UT 84062.

H. Effective Date. The effective date of this Privacy Policy is April 1, 2015.